Privacy Policy

Privacy Policy

Introduction

Welcome to https://neworleansmexicanfoodhub.hotscoop.net (hereafter referred to as “New Orleans Mexican Food Hub,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we collect, utilize, and safeguard the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  • Our official website at https://neworleansmexicanfoodhub.hotscoop.net
  • All associated mobile applications and online services
  • Interactive features and forms on our platforms
  • Communications initiated by or through our company

Please note that this policy does not extend to external links or third-party platforms, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

  1. User Accounts: When you create an account with us, we collect and store your account information, including usernames and passwords.
  2. Transactions: We process payment details, financial records, and purchase history when you make a transaction on our platform.
  3. Device Information: Our systems may record mobile device identifiers, operating system, and browser type for technical administration and analytics purposes.
  4. Location Data: With your consent, we can access your location to provide personalized content and services.
  5. Feedback and Reviews: We collect feedback, reviews, and ratings to improve our offerings and user experience.
  6. Social Media Interaction: When you interact with us on social media platforms, we may gather information from those interactions.
  7. Product Engagement: Details about the products you view, search for, or purchase are also recorded.

Personal Data Collection

We collect various categories of personal data to enhance your experience and facilitate our services:

  • Account Information: Names, user IDs, email addresses, and passwords.
  • Payment Information: Credit/debit card details, billing addresses, and payment history.
  • Financial Details: Banking information used for transactions and financial records associated with your account.
  • Purchase Data: Items purchased, purchase frequency, and order history.
  • Mobile Device IDs: Unique identifiers assigned to your mobile device for tracking and analytics.
  • Location Data: GPS coordinates or address details when you opt-in to location services.
  • Feedback and Comments: Written or verbal input provided by users.
  • Social Media Handles: User information from social media platforms when you choose to connect your accounts.
  • Product Preferences: Information about products you show interest in, search for, or purchase.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics data:

  • Strictly Necessary Cookies: These are essential for website functionality and performance, allowing us to remember settings and provide secure access.
  • Preference Cookies: We use these to remember your preferences, language choices, and display options.
  • Analytics Cookies: They help us understand how our platform is used, providing insights into user behavior and improving our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

New Orleans Mexican Food Hub retains personal data for the duration required by applicable laws and regulations. Once the retention period expires or when data is no longer necessary for the purposes collected, we delete or anonymize the information. This process ensures that your privacy is protected while allowing us to retain data for legal or business needs.

Data Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We utilize encryption protocols to secure data during transmission and storage.
  • Secure Processing: Our payment processors comply with PCI DSS (Payment Card Industry Data Security Standard) to ensure the security of financial information.
  • Third-Party Security: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not directed at individuals under 18 years old, and we do not knowingly collect personal data from children in this age group. If you believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your information is inaccurate or incomplete, you are entitled to its rectification.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
  • Restriction: You may request a restriction on the processing of your personal data under specific conditions.
  • Data Portability: We can provide your data in a structured format, and you have the right to transfer it to another controller.
  • Objection: You can object to the processing of your data for specific or all purposes.
  • Non-Discrimination: You are protected against discrimination when exercising your privacy rights.

To exercise any of these rights, please contact our Privacy Team at the details provided below.

Changes to Privacy Policy

New Orleans Mexican Food Hub reserves the right to update this policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

Contact Us

For any questions, concerns, or requests regarding our Privacy Policy or your personal data: